Rules for our in-person classes

Hello Friends,
We create a positive, supportive learning environment for our in-person classes, where safety is paramount. We have a code of conduct for the riders who join. These expectations foster an environment conducive to group learning and rider safety.
We welcome everyone of all ages, sizes, shapes, colors, orientations, bike brands and clothing choices. This is a safe, non-judgmental zone. We are here to grow the mountain bike community while healing some of its toxic bro-ness.
Communication is key. If you are having any trouble, tell the lead instructor. Hungry? Thirsty? Tired? Overwhelmed? Not understanding a lesson? Just not getting it? We usually notice these things, but if you notice before we do, tell us right away. We do our best, but we can’t read minds. Please communicate any need/struggle to your lead instructor as soon as you notice, and we’ll do everything we can to help you. If you tell us after class, neither you nor your instructors can help you get the most out of the day. We rely on you to communicate with us.
Consider how you learn best. If you don’t typically learn well in groups, consider that before you join a group class. We encourage you to spread your wings and grow. Our groups are very supportive, but if the group dynamic is not an effective learning environment for you, we suggest private sessions. We rely on you to know your preferred learning style and choose the mode of instruction that fits best for you.
Safety is paramount. We only progress riders in a safe and productive way. We decide what safe progression is for each rider.Please know that this may look different for each member of the group; everyone’s individual progression will be what is right for them. This decision is intended to ensure your safety as well as the quality of your instruction. The right amount of risk-taking is zero. We need you to take your safety as seriously as we do. We have zero tolerance for risky behavior.
Typically, the universe loves mountain biking. But, if we decide to cancel or postpone a class for any reason, we will make it right with you. You’ll be offered a new date, a credit or a refund. Reasons include terrible weather and unrideable trail conditions. This decision takes into account local trail policies and being good stewards of the sport. We will make this decision.
Please join us with a learning mindset. False confidence or a closed mind will only hinder you. We may have to remind you that progressing too quickly risks allowing old habits to creep back. If speed and/or consequences are increased before the correct skills are internalized, you will trigger a fear response and revert. All of this is counter to how we teach. We rely on you to be patient with yourself and allow new skills to engrain.
Failure to respect this code of conduct by jeopardizing your safety, or exhibiting behavior/attitude counter to our productive learning environment, will result in you being asked to leave class without any credit or refund for you. However, if you’re behaving like a good person and class just isn’t a good fit for you, you’ll be offered a new date, a credit or a refund. Reasons may include: you’re overwhelmed, you just cannot learn more or you won’t be safe if we continue. We make this decision and we make it only ever out of concern and support for you.
We learn a lot and have so much fun. We are all students on our paths, and we look forward to spreading joy on the bike with you. Welcome!